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Customer reviews of 1st Gear Motors North East Ltd

At 1st Gear Motors North East Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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1st Gear Motors North East Ltd

1st Gear Motors North East Ltd

Based on 201 customer reviews

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  • 5

    Nice to deal with

    By MARTIN H on 08 February 2020 | Verified purchase

    Nice friendly service from the sales person. Delighted with the car I have purchased.

  • 5

    Good service and experience

    By nichola S on 07 February 2020 | Verified purchase

    Very good service lovely people. No pressure or tough sales techniques. Made sure everything was correct before handing over the car and paperwork

  • 5

    Excellent service

    By HELEN H on 04 February 2020 | Verified purchase

    Couldn't recommend these guys anyone. Very helpful and friendly nothing was a bother.

  • 5

    1st Gear 1st Class

    By LEON D on 01 February 2020 | Verified purchase

    Absolute delight to deal with. Faz and the boys were great and very professional. Genuine guys and very friendly. It’s very hard to find an unmolested C63 AMG and I was very cautious about the one at 1st Gear as it seemed too good to be true. Highly recommended dealer. They were very helpful and patient with me and the other customers they had in at the time. Very rare to find a honest dealer these days.

  • 5

    Very friendly, informative and helpful.

    By adria C on 01 February 2020 | Verified purchase

    I was having to travel from West Sussex to Newcastle to view the vehicle and explained this over telephone call to the gentleman and he ran me through all details of the vehicle for my piece of mind. The car was exactly what the ad had depicted and I drove home with it that day.

  • 5

    Brilliant Service.

    By TAMMY B on 22 January 2020 | Verified purchase

    From the start we had amazing service from the full team. They explained the car and were not pushy at all like normal car dealers. They also were very understanding when i had to delay the date i could pick the car up. Would highly recommend this company to anyone looking for a reliable, reasonably priced, second hand car. We will definitely be returning in the future. Thanks again

  • 5

    Definitely will be coming back in the future

    By LLOYD Y on 15 January 2020 | Verified purchase

    Great guys and really helpful with any questions about the cars, any issues were solved quickly and I couldn’t be happier with the car itself.

  • 5

    Satisfied Lady driver

    By MRS JOAN C on 09 January 2020 | Verified purchase

    Excellent staff,first Class customer service. Would highly recommend

  • 5

    Satisfied customer of 1st Gear Motors

    By DEBORAH M on 08 January 2020 | Verified purchase

    Purchased a good quality, well maintained used car from 1st Gear Motors in January 2020. Absolutely no pressure or unnecessary sales patter from the guys. Answered any question I had and made clear what was and wasn't included in the price. Informed me of the known history of the car and I had visibility of all paperwork prior to making my decision to purchase. The service from 1st Gear Motors also includes a vehicle check and one years free basic AA cover. I was very satisfied with the service and how the buying process was managed, this really helped my decision that this was the right car for me.

  • 5

    A Pleasurable Purchase

    By STEVEN T on 19 December 2019 | Verified purchase

    The experience here was great from start to finish. A phone call before viewing where the garage answered all the questions I had. I arrange to come and see the car the following day. When I arrived it was exactly as described. It was easy all the way with Faz helping sort all the relevant paperwork before sending on my way with my new car a very happy man. This is probably the best car purchasing experience I’ve had. Thanks.