Customer reviews of 1st Gear Motors North East Ltd

By Anonymous on 13 February 2025 | Verified purchase

What a fantastic service these guys provide. Bought my Pergeot rcz from them. They made sure it was fully valeted and checked and made sure the car was at its best it could be. I asked for one or two miner issues to be sorted which wasn’t a problem and the car was delivered to my door. What an amazing garage and service. Thank you so much guys. One happy customer

By FIONA on 30 January 2025 | Verified purchase

A fabulous no nonsense company to deal with. Faz could not have been more helpful over the phone and even offered to deliver the car I had chosen and take mine away. Having that option just took the stress out of having to change my car. As it was I drove to their premises in the North East. The car I had chosen was exactly as described on their website. Again Faz and his associate could not have been more pleasant and helpful. They handled all the paperwork for the transfer and taxation of the new car and set up the warranty.. They also handled the change of ownership of my car to them. Before I left I had paper copies and emails regarding the transfer, taxation and warranty for the new vehicle which gave total peace of mind that it had all been done correctly. It was all done by them so quickly and easily..... I was absolutely delighted and again it saved me the stress of handling that side of changing my car. I would not hesitate to recommend Faz and 1st Gear Motors if you're thinking of changing your car. It can be daunting, particularly as a single woman, changing your car but I have to say that was not the case with 1st Gear Motors...... in fact I drove away thinking well how easy and pleasant was that. I absolutely love my new car and I also have the peace of mind of a one year warranty. All I can say is a big thanks to Ist Gear Motors a five star company to deal with.

By ANNETTE MARSHALL on 30 January 2025 | Verified purchase

Bought a vehicle for my son from 1st Gear Motors and I have to say the process was so straight forward and easy! We saw the car online so went to have a look and a test drive, the team there were great! No pushy selling, gave us time to look around without feeling pressured and sorted a test drive for us within five minutes of asking. Paperwork was all completed quickly and we took the car (at a very reasonable price) the next week. I would unreservedly recommend 1st Gear and all of the team there.

By Anonymous on 29 January 2025 | Verified purchase

Friendly helpful sales staff, very pleased with the car 😁

By MB on 26 January 2025 | Verified purchase

Bought an 11 plate Twingo from 1st Gear, the vehicle was MOT'd and serviced and any advisories were rectified before I picked it up. Happy with my purchase and great lads to deal with.

By KIM MCGUIRE on 16 January 2025 | Verified purchase

Amazing customer service, very friendly , very stress free done all the paper work for me showed me around car and showed me where everything was if you are looking for a trustworthy seller who values customer satifaction i highly recommend

By Anonymous on 11 January 2025 | Verified purchase

Great blokes, great service quick and easy transfer of ownership for the car. They sell great vehicles, I’ll definitely be using again on my next purchase of a car.

By Anonymous on 11 January 2025 | Verified purchase

No problems good service and excellent communication. Friendly staff that are there to help!

By JENNIFER SMITH on 10 January 2025 | Verified purchase

Very nice gentlemen easy to ask questions and always got an answer

By Anonymous on 08 January 2025 | Verified purchase

The service from 1st gear was outstanding helped with everything and great polite people