Customer reviews of 1st Gear Motors North East Ltd

By Helen Louise B on 23 March 2018 | Verified purchase

Looking for a car at short notice and 1st Gear Motors were a great help in getting MOT sorted in time for me to drive it away. The after sales care has also been really good, very helpful and they go above and beyond to get the job done

By Lucy F on 18 March 2018 | Verified purchase

Very friendly & helpful. Open to negotiation. Did the 12 months mot as promised.

By Charles S on 16 March 2018 | Verified purchase

The owner of 1st Gear was polite and helpful. He even picked me up at the station because I had travelled some distance to view the car. His premises was clean and tidy there were several other cars for sale. He said he sold a lot of low mileage ones. The car I chose to buy was exactly as advertised and had a full service history. The owner handled the purchase details effeciently and kept me informed every step of the way including the necessary licencing requirements. These he managed to organise for me online. I had spoken to my motor insurance company in advance and after confirmation from them I drove my new car away a very satisfied customer. I highly recommend 1st Gear.

By DAVID N on 27 February 2018 | Verified purchase

The seller opened a little later to allow a midweek test drive which was very handy. The seller was pleasant, knowledgable and I felt confident buying from them based on how the guy spoke about cars.

By Anonymous on 25 March 2021 | Purchase not verified

nice and friendly fair trader

By Jen A on 14 February 2021 | Purchase not verified

Couldn’t be happier with the service from Faz at 1st gear motors, he brought car to me to be test viewed and arranged for it to be delivered a few days later after he had serviced and cleaned the car, really impressed

By Sharon G on 09 December 2020 | Purchase not verified

Just bought a focus from here and would definitely recommend staff sorted everything for me even delivered car to me

By David R on 11 July 2020 | Purchase not verified

From walking into 1st gear, to picking up my car a few days later first class , faz went above and beyond sorted all paper work out , great job thanks lads

By Dawn G on 27 June 2020 | Purchase not verified

Great service start to finish, don't let the fact it's a smaller dealership put you off, no pressure to buy, allowed to look at own pace without a sales guy hovering over you. Staff very friendly and k owledgable and really quick turn around from putting deposit down to driving the car away. Would highly recommend.

By Stephen B on 08 June 2020 | Purchase not verified

If I could give 6 stars I would, not only was the sale and delivery of the car smooth and stress less but they also sorted out a car fault caused by a third party when they didn’t have to. Totally recommended.