Customer reviews of 1st Gear Motors North East Ltd

By AUDREY S on 05 April 2018 | Verified purchase

The service was so helpful, i realy not sure what i wanted, The staff were fantastic and patient, nothing was a trouble. We had plenty time to look and get advice, helped with taxing car. I had to go back later for advice on car tax, old car, i had that help and id dinted my car on drive that was sorted for me. I can honestly say they are a great friendly company to deal with, i would recommend them to anyone.

By Sam A on 04 April 2018 | Verified purchase

Friendly staff, good range of cars for my price range, helpful advice and good service. There was a minor fault with the car I was looking at, they promised to fix it, and they did. Superb.

By Allan C on 28 March 2018 | Verified purchase

One of the best dealers I've been too, very fair and took care of everything.

By Helen Louise B on 23 March 2018 | Verified purchase

Looking for a car at short notice and 1st Gear Motors were a great help in getting MOT sorted in time for me to drive it away. The after sales care has also been really good, very helpful and they go above and beyond to get the job done

By Lucy F on 18 March 2018 | Verified purchase

Very friendly & helpful. Open to negotiation. Did the 12 months mot as promised.

By Charles S on 16 March 2018 | Verified purchase

The owner of 1st Gear was polite and helpful. He even picked me up at the station because I had travelled some distance to view the car. His premises was clean and tidy there were several other cars for sale. He said he sold a lot of low mileage ones. The car I chose to buy was exactly as advertised and had a full service history. The owner handled the purchase details effeciently and kept me informed every step of the way including the necessary licencing requirements. These he managed to organise for me online. I had spoken to my motor insurance company in advance and after confirmation from them I drove my new car away a very satisfied customer. I highly recommend 1st Gear.

By DAVID N on 27 February 2018 | Verified purchase

The seller opened a little later to allow a midweek test drive which was very handy. The seller was pleasant, knowledgable and I felt confident buying from them based on how the guy spoke about cars.

By Alan J on 21 May 2026 | Purchase not verified

Bought a car short notice and sent a mechanic and true to there word nothing wrong with car just usual wear and tear so I'm very pleased with my car they even helped me with taxing my car and give me half a tank of petrol to get back home!!! They are very trustworthy hounset dealers which is hard to find in the car business but I highly recommend them!! Top fellas I will be buying again from them in the future thanks

By Tara G on 16 March 2026 | Purchase not verified

I bought a new second-hand car with 1st Gear Motors. Faz was so helpful, sending a video of the car and answering questions over the phone. On the day of buying the car, the experience was easy Faz went above and beyond. Love the car, it was in condition as described. Definitely recommend this garage.

By Kim R on 17 October 2025 | Purchase not verified

Absolutely fantastic service sorted my car out straight away.Lovely lads who run it!! Kept me in the loop constantly on my finance ect!So glad I decided to come here for my first car