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Customer reviews of 1st Gear Motors North East Ltd
At 1st Gear Motors North East Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
1st Gear Motors North East Ltd
Based on 195 customer reviews
By Matthew T on 23 March 2019 | Purchase not verified
I’ve recently bought a car from this company and had a great experience with them. After having the car a month there was a tiny issue and after contacting them it was arranged for this to be sorted at no expense to myself and almost the day after phoning them. The attitude of the guys there is spot on and genuine and a good company to deal with, can’t fault them!
Great company and great people.
By carla H on 19 February 2019 | Purchase not verified
Brought my first car from this company and they were very helpful and trustworthy. Even when I had a slight problem with the car that wasn't their fault they were very helpful and understanding. I would recommend this company to my family and friends since they have good benefits along with the cars too such as 12 months warranty and a year free of AA breakdown cover. Even my parents are looking to buy their next car from them because they're so satisfied with the service they've given me.
By Kirsty H on 22 November 2018 | Purchase not verified
Couldn't rate this garage highly enough. Bought a citroen C3 from here. No hard sell, just honesty. Had problem with the exhaust a few days after purchase. Took it straight back and fixed within a couple of hours. Can was MOT'd and serviced before I picked it up. Excellent service.
Lots of hassle, not a pleasant transaction
By Shaun L on 24 October 2018 | Purchase not verified
Erroneously filled in the V5 for the vehicle I bought. Incorrect acquired date by 11 days and used a completely different surname to the details I gave them. They managed to get my address correct. I receive a parking fine from the exact day they used on the V5, which as I have stated was a 11 days before I bought the car from them. There were also a number of other issues.
By Daniel P on 11 July 2018 | Purchase not verified
Excellent dealers whole process was quick and easy, even happy to do repairs and service the car before giving it to me, will be fetching the car back for a service when due, thanks.