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Customer reviews of 1st Gear Motors North East Ltd

At 1st Gear Motors North East Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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1st Gear Motors North East Ltd

1st Gear Motors North East Ltd

Based on 228 customer reviews

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  • 5

    By OSCAR SCHOUKROUN on 26 August 2023 | Verified purchase

    Perfect! Raz was kind and extremely helpful as it was my first time buying a car. I travelled down from the North of Scotland and he was kind enough to give me a lift to 1st Gear. I was quite nervous but he instantly put me at ease and sorted out my vehicle tax for the year along with an oil change and replaced some advisory parts mentioned on the very recent MOT. Would highly recommend to anyone!

  • 5

    Fabulous service!

    By Anonymous on 27 July 2023 | Verified purchase

    Absolutely fabulous service. Very friendly and genuine service would highly recommend.

  • 5

    Great company

    By Anonymous on 14 June 2023 | Verified purchase

    The car was exactly what was described to me in excellent condition inside and out totally happy with it and Faz could not do enough for me he had a great knowledge of the car and also gave some good advice regarding it, wood definitely recommend them

  • 5

    10 out of 10!!

    By EDWARD KING on 10 June 2023 | Verified purchase

    Excellent! Faz and his team were on call any time with me and very helpful. Goes the extra mile and i will work with them again. Can't recommend more!

  • 5

    the real deal - customer first mindset

    By JOSEPH FLEMING on 10 June 2023 | Verified purchase

    I travelled from South London to Newcastle to test drive & buy a car. Prior to my visit I had a FaceTime call where they showed me the car in detail, and they were super honest with pointing out any minor blemishes (20 yr old vehicle) and making sure that I was satisfied. Upon arrival to Newcastle, they picked me up from the station. They were outside the station 20 minutes early - punctual and polite. At first I wasn't going to buy from a company 300 miles away... for obvious reasons.. but they had hundreds of reviews and a high rating so I thought i'd give it a shot. I'm thankful that I did because rest assured these guys are the REAL DEAL. Super polite, tremendously willing to answer all of my questions and forthrightly honest, these guys are hard to beat. Would I recommend 1st gear motors? Absolutely.

  • 5

    Well done and Thanks.

    By PETER WILLIAMS on 02 June 2023 | Verified purchase

    Couldn’t fault there service and knowledge of the vehicle we chose.We have a private plate and we’re happy to do all of the paperwork for us,even. to fit the plate.Well done Faz and your Nephew.

  • 5

    By ADAM BAILEY on 20 April 2023 | Verified purchase

    Very happy buying a car from 1st Gear. Friendly, honest, really looks after their customers.

  • 5

    By Anonymous on 11 April 2023 | Verified purchase

    Outstanding. Great customer service from start to finish. Will use again. Thanks guys.

  • 5


    By HELLEN DODDS on 11 April 2023 | Verified purchase

    Purchased a car from this dealer 11th February, it broke down due to overheating in 18th February and dealer fixed it. However since then, two separate faults have emerged and one of them was due to spark plugs and oil leaking into engine, tip of one plug was completely missing and concern about where that debris was in the engine. Dealer stamped service book but clearly hadn’t checked spark plugs or much else for that matter. Engine light on again, wonder what problem will be this time! Dealer not bothered at all, despite sending emails to him. Avoid this company. they are an absolute joke

  • 5

    By JON MILNER on 11 April 2023 | Verified purchase

    Excellent service throughout, friendly staff who couldn't do enough for you. I would highly recommend!

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