Customer reviews of 1st Gear Motors North East Ltd

By DAVID N on 27 February 2018 | Verified purchase

The seller opened a little later to allow a midweek test drive which was very handy. The seller was pleasant, knowledgable and I felt confident buying from them based on how the guy spoke about cars.

By Anonymous on 02 July 2024 | Purchase not verified

Usual questionable 2nd hand car garage .Promises the world to get the sale then only does half of what’s agreed . Promised a full service and some issues fixed before we picked up the car .Got home no washer fluid , old oil , coolant was brown sludge , AC doesn’t work .Rang them to ask what’s gone on got told no one in the uk uses AC , oils not black so they won’t change that and they don’t check coolant on a service . Offered to replace the “water” but by this point didn’t trust the work . Had a full service at another garage the system needed a full flush not just replacement coolant ,the car had various little issues that will need looking at in the next few months . Have done less than 100miles and has cost extra few hundred pounds

By Humza Z on 17 October 2023 | Purchase not verified

I would highly recommend 1st Gear Motors!!!I bought my first car from them just over 3 weeks ago. Now I am driving it daily and its running fantastic.I spoke to Faz who was very helpful, as well as Shaheen. They did a fresh MOT and helped me sort out my vehicle tax.On the day of me receiving my car, Faz noticed a slight issue with the brake pads. He let me know ASAP, and sorted the issue out and delivered my car. If your looking for great customer service and great quality cars then look no further than 1st gear motors!

By Norma A on 05 November 2022 | Purchase not verified

The service was faultless and very friendly,every question I had was honestly answered.They organised home delivery and the gentleman who delivered explained all the details and paperwork,making sure we where happy with the car before leaving.The young man at 1st Gear Motors,North East even organised the car tax for us,I would reccomend them to anyone.

By Jas M on 14 April 2022 | Purchase not verified

Faz & his staff were brilliant, on the purchase of my first car just after passing my test. They checked the car over, replacing a few things before i came to collect it. Brilliant and friendly, would definitely recommend!

By Grace C on 19 January 2022 | Purchase not verified

Had a great experience overall. Really well informed and ended up finding a lovely little car that I adore. My mam thinks she will even be returning when she needs a new car as we had such a great experience with the dealer he was super helpful and friendly with a great little bunch of cars to choose from.

By Trevor W on 27 July 2021 | Purchase not verified

No pressure and friendliness from faz was great customer service..unfortunately the car did develop a clutch problem but was immediately fixed and a courtesy car offered..would definitely recommend a visit if needing a second hand motor.

By Anonymous on 25 March 2021 | Purchase not verified

nice and friendly fair trader

By Jen A on 14 February 2021 | Purchase not verified

Couldn’t be happier with the service from Faz at 1st gear motors, he brought car to me to be test viewed and arranged for it to be delivered a few days later after he had serviced and cleaned the car, really impressed

By Sharon G on 09 December 2020 | Purchase not verified

Just bought a focus from here and would definitely recommend staff sorted everything for me even delivered car to me