Customer reviews of 1st Gear Motors North East Ltd

By TAMMY B on 22 January 2020 | Verified purchase

From the start we had amazing service from the full team. They explained the car and were not pushy at all like normal car dealers. They also were very understanding when i had to delay the date i could pick the car up. Would highly recommend this company to anyone looking for a reliable, reasonably priced, second hand car. We will definitely be returning in the future. Thanks again

By LLOYD Y on 15 January 2020 | Verified purchase

Great guys and really helpful with any questions about the cars, any issues were solved quickly and I couldn’t be happier with the car itself.

By MRS JOAN C on 09 January 2020 | Verified purchase

Excellent staff,first Class customer service. Would highly recommend

By DEBORAH M on 08 January 2020 | Verified purchase

Purchased a good quality, well maintained used car from 1st Gear Motors in January 2020. Absolutely no pressure or unnecessary sales patter from the guys. Answered any question I had and made clear what was and wasn't included in the price. Informed me of the known history of the car and I had visibility of all paperwork prior to making my decision to purchase. The service from 1st Gear Motors also includes a vehicle check and one years free basic AA cover. I was very satisfied with the service and how the buying process was managed, this really helped my decision that this was the right car for me.

By STEVEN T on 19 December 2019 | Verified purchase

The experience here was great from start to finish. A phone call before viewing where the garage answered all the questions I had. I arrange to come and see the car the following day. When I arrived it was exactly as described. It was easy all the way with Faz helping sort all the relevant paperwork before sending on my way with my new car a very happy man. This is probably the best car purchasing experience I’ve had. Thanks.

By SHANNON G on 09 December 2019 | Verified purchase

Bought my Peugeot 107 here as I was in an accident and mine was written off. This garage helped me so much and had me back on the road in less than a week. I love my car and I got such a good deal on it. All of the staff I spoke to were amazing and were very helpful throughout the process of buying a new car

By LINDSEY H on 05 December 2019 | Verified purchase

I am really happy with my experience! Once I received my vehicle 1st gear motors kept in contact with me to check everything was running smoothly. When I used my warranty to check something over, the after care from the team was amazing. Excellent customer service and great garage. I will definitely reccomend 1st gear motors.

By KIERON W on 29 November 2019 | Verified purchase

Was brilliant service for a first time buyer, S was very patient and gave me confidence in the car. Can not fault them, great guys!

By EDWARD C on 14 November 2019 | Verified purchase

Easy to deal with and no pushy sales staff. made the job of buying my car easier

By TOM H on 29 August 2019 | Verified purchase

I have just bought a Jaguar from 1st Gear Motors. I have been driving for over 50 years and have dealt with a great many car dealers over the years. I have to say that I would rate 1st Gear Motors as one the best I have dealt with. They were very customer focused, helpful and keen to meet customer needs. Excellent product knowledge and allowed the transaction to proceed at my pace. I thought that both the price for my trade in and for the new car were very fair. I will certainly use them again, and moreover, would not hesitate in recommending them to others.